Annual Conference FAQ


    Exhibit Hall  Guests Hotel Registration Sponsors Covid


    Exhibit Hall

    When can I set up my table?

    Setup is Tuesday, July 20 from 10 am to 4 pm. All exhibits MUST be in place by 4 p.m.

    Can I ship my materials before conference begins?

    Certainly, shipping and ordering info will be distributed 1 month prior to the conference.

    When can I begin to dismantle my table?

    Tentatively, exhibitors may strike their tables on Thursday, July 22 from 12 pm. You will receive instructions as we get closer.

    Can I dismantle my table early?

    This is expressly prohibited, and you will be billed a $200 fee for early dismantling.

    How can I order electricity, a hard-wired Internet connection, or additional furnishings for my table?

    You will receive an exhibitor packet 1-2 months prior to the event with instructions for ordering these items/services directly from the hotel.


    Am I allowed to bring guests to conference?

    Guests 21 and over must be registered for the conference to attend.


    Do I need a code to register for the room block?

    Yes, you need to let them know you are with TAHU Annual Conference. Call 512-457-1111 and mention the Texas Association of Health Underwriters or click HERE to register online.

    I would like to come in early for the event. Can I get the same room rate?

    The Austin Downtown Marriot will make every attempt to honor our room block rate starting on the Tuesday before conference through Friday.  Please contact the hotel if you wish to make reservations outside of July 19 - 23.


    What is included in the registration package?

    Your Attendee registration or Exhibitor registration includes everything on the Agenda, unless otherwise noted. Your Attendee registration or Exhibitor registration does not include the Legislative Reception, the Vanguard Welcome Reception and the Hollis Event. Separate registrations are required for these events.

    I am an Exhibitor. Do I need to register?

    If you made your exhibitor purchase via our registration system, then you should have added your 2 attendees names to the registration.  If you didn’t add the attendee names at the time of registration, please email your attendee names to [email protected]. Please send their first and last name and email address.

    I am a Sponsor. Do I need to register?

    No, you do not need to register through the website, but we do need all your attendee information to be emailed to [email protected] no later than July 7.  Please send their first and last name and email address.

    Is there walk-in registration?

    We can accommodate walk-ins for the Conference on Wednesday, July 21. There is special pricing for walk-ins.

    Can I pay my registration with a check?

    Yes, please register through this online system, then simply click Bypass Payment when you get to the payment screen. All checks must be postmarked by July 2, 2021. After July 2, you must pay by credit card.

    Can I cancel my registration?

    You may cancel your Exhibitor registration before June 22 less the non-refundable minimum deposit of 50% of total price of requested space, provided in the TAHU registration policy. This will be the sole and exclusive right and remedy of your company in this respect. Individual cancellation is honored for emergencies only. Cancellation after June 22 is non-refundable.


    I would like to sponsor, what do you need?

    Click HERE to view sponsorship opportunities for this year's TAHU conference.

    When do you need my attendees’ names?

    By June 22.  Please email them to [email protected]. Please include first and last name and email address.

    What format do you need my logo?

    Please send us both a JPEG and EPS.

    When is payment due?

    Within 30 days of your signed agreement.

    When do I select my exhibit location?

    Exhibit locations are determined based on your sponsorship level, as well as the order in which your sponsorship was received.  Please email your top 3 location choices to [email protected].  Floorplan coming soon.